Open Position

The IMAGE Center of Maryland
Veteran Supports Planner Part-Time Position

The IMAGE Center of Maryland, located in Towson, is dedicated to new thinking about
disability. Individuals with disabilities need an environment in which they can experiment and
create – to find new ways and new solutions. The IMAGE Center serves several Maryland
counties, such as Baltimore County, Harford County and Baltimore City. We serve people with
all disabilities. We are a nonresidential Center for Independent Living (CIL) and our staff are
primarily people with disabilities living independent lives and teaching these skills to others.
We are currently seeking a detail orientated Veteran Supports Planner to serve Veteran
Directed Care (VDC) program participants on a part-time basis, with the potential to increase to
full-time status. The salary for this position is negotiable depending on experience and
knowledge of providing case management services.
The ideal candidate will have the following responsibilities:

  • Contact newly referred VDC program participants to discuss program details and
    schedule an appointment to meet with the client and their authorized representative to
    complete all initial paperwork and the client’s annual budget.
  • Assist the client and authorized representative in understanding the VDC program is
    self- directed, therefore the participant/representative is responsible for hiring and
    managing care givers, setting goals, and making decisions that will allow the participant
    to have the maximum level of choice and control in order for the client to remain living
    within their community.
  • Complete quarterly visits to each assigned client’s home to ensure they are being well
    cared for and their needs are being met, as well as calling each client monthly to
    complete monitoring, and completion of annual functional assessments, quality
    assurance survey’s, etc.
  • Document all interactions with clients and their representatives using our client
    management system.
  • Submit client case notes and monthly monitoring/quarterly visit dates for billing and
    auditing purposes at the end of each month.
  • Provide requested resource contact information when requested by participants.
  • Attend staff and supports planner meetings, as well as other meetings and trainings as
    deemed necessary.
  • Complete office sponsored CPR training.
  • Required to work in the office at least 2 days a week with the option to telework the
    remaining days.
  • Complete other duties as assigned.
    The ideal candidate will have strong writing and speaking skills and will need to pay close
    attention to detail. In addition, compassion and patience for clients with disabilities is a must.
    Supports planners must be willing to travel to various locations throughout our service area to
    meet with assigned clients (reimbursement for mileage is provided). The willingness and ability
    to meet deadlines and multitask is necessary in a case management environment.
    Education: A bachelor’s degree is preferred; however, years of case management experience
    will be considered in lieu of the degree requirement.
    Interested candidates should submit their resume with a cover letter to,
    please no phone calls at this time. Eligible candidates will be contacted, until the position is

Local Resources

Civic Works Affordable Produce Delivery Program
Civic Works’ Mobile Farmers Market offers $5 “Farmers Choice” produce boxes to Baltimore City Older Adults (55+) delivered to your door. Call (410) 826-5955 on Mondays at 9 am.

Diabetes Prevention Program
The Diabetes Prevention Program (DPP) is a year-long educational program that teaches healthy lifestyle changes to promote weight
loss and help prevent diabetes. DPP includes fitness classes and nutrition education. Call 667-837-2877 for DPP information.

Fransiscan Center of Baltimore
Offers a continuum of care that includes food, clothing, emergency health services, counseling, and technology training to help clients become as self-sufficient as possible. Free lunches available Monday through Friday from 10 am to 1 pm, and free dinner Tuesdays and Wednesdays from 5:30 to 7 pm.

Irvington Community Association

Youth lunch program every Tuesday and Thursday at 10am. 4115 Frederick Ave, Baltimore, MD 21229. Call 443-325-2049 for more info.

Joy Baltimore Clothing Closet

Every Tuesday from 4 PM to 7 PM, J.O.Y. Baltimore Presents Tuesday’s Clothing Closet offering free clothes and hygiene supplies.

Manna House

Manna House provides the homeless and poor of Baltimore City with goods and services to move towards independence and stability.

Y Fresh Mart Food Pantry
To schedule an appointment, call 410-728-1600, Monday – Friday, 9 am to 5 pm. Or schedule online here.

Regional Resources

2023 Benefits Roster Maryland Access Point, Baltimore County Department of Aging
Call Maryland Access Point of Baltimore County at 410-887-2594 for additional information or to be screened for financial benefits.

Maryland Food Bank
The Maryland Food Bank is a non-profit organization leading the movement to end hunger in Maryland.

Mid-Atlantic ADA Center
The Mid-Atlantic ADA Center provides information, guidance, and training on the Americans with Disabilities Act (ADA), tailored to meet the needs of businesses, government entities, organizations, and individuals in the Mid-Atlantic Region (DC, DE, MD, PA, VA, and WV).

National Resources

ADA.GOV Disability Rights Guide
This guide provides an overview of Federal civil rights laws that ensure equal opportunity for people with disabilities.

The National Reentry Network For Returning Citizens
Helps the formerly incarcerated and imprisoned to rebuild and restore their lives through committed advocacy and support.
Helpline: 1-844-916-2577 

A leading senior care resource for family caregivers seeking information and support as they care for aging parents, spouses and other loved ones. They have been featured by AARP, The Administration for Community Living, The National Legal Resource Center, and Forbes, as well as referenced by many governmental agencies and organizations across the Internet.

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